Support & Maintenance

Always-On Care

Keep Your nopCommerce Store Secure, Fast, and Online

Your eCommerce store is a revenue engine — it needs continuous care. We provide dedicated maintenance plans that keep your store running at peak performance.

What's Included

Security Patches & Updates

Timely application of nopCommerce security releases and .NET framework updates.

Performance Monitoring

Proactive tracking of response times, error rates, and server health with alerting.

Bug Fixes & Troubleshooting

Rapid diagnosis and resolution of issues affecting your store's functionality.

Backup Management

Automated database and file backups with tested recovery procedures.

Plugin Updates

Keeping third-party and custom plugins compatible with the latest nopCommerce releases.

Feature Enhancements

Ongoing improvements, A/B test implementations, and UX refinements.

Support Plans

Essential

Monthly security updates, backup verification, and email-based support for smaller stores.

Professional

Everything in Essential plus performance monitoring, priority bug fixes, and 10 hours/month of development.

Enterprise

Dedicated team, SLA-backed response times, 24/7 monitoring, and unlimited support hours.

Choose a Support Plan

Let's find the right level of care for your nopCommerce store.

Get Support →