Introduction

This is the privacy and cookies policy for nopadvance.com and our associated services, both online and offline, as well as through email communications that we send to you (together, the “Site”). The Site is operated by NopAdvance, a division of Adwanz Solutions LLP (“we,” “us,” and “our”). “You” or a “user” refers to any individual who visits or otherwise uses the Site.

By using the Site, you are accepting and agreeing to the practices outlined in this privacy policy. We are committed to protecting your privacy online. We reserve the right to change this privacy policy from time to time by posting the updated version on the Site.

Consent & Modification

By using this Site, you consent to the terms of this Privacy Policy and to NopAdvance processing your Personal Information for the purposes set forth herein. If you do not agree, please do not use our Site. We reserve the right, at our discretion, to modify this Privacy Policy at any time. Changes will be effective 30 days following posting on the Site. Your continued use of the Site after such posting constitutes acceptance of those changes.

Information We Collect

We may collect and process the following information about you:

• Personal details — name, email address, company name, phone number, postal address, job title, and social media profiles
• IP Address — provided by your Internet Service Provider (ISP)
• Account credentials — login and password details you create on our Site
• Transaction data — billing address, order details, and related purchase information
• Communications — messages you send to us, including support requests, queries, and feedback
• Survey responses — information from surveys we may run on the Site for research purposes
• Usage preferences — information that helps us identify products and services that best meet your requirements

Non-Personally Identifiable Information

We also collect non-personal information such as browser and device data, app usage data, information collected through cookies, pixel tags and similar technologies, demographic information, and aggregated data. We use this information to facilitate our operation of the Site and to improve your experience.

How We Collect Information

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies. A “cookie” is a small text file used to collect information about Site activity. Some cookies recall Personal Information previously indicated by a user. You may block or delete cookies by adjusting your browser settings — consult the HELP menu of your browser to learn how. Blocking cookies may impair the usefulness of our Site.

We also use web analytics services, currently including Google Analytics, provided by Google Inc. Google Analytics uses cookies to analyse how users interact with the Site. The information generated (including your shortened IP address) is transmitted to Google for evaluating Site usage and compiling statistical reports. Google may also collect information about your use of other websites. For more information, refer to Google’s Privacy Policy.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

How We Use Personal Information

If you submit Personal Information through the Site, we may use it to:

• Improve our services and personalize your experience
• Contact you and authenticate your access to authorized Site services
• Send updates, newsletters, or news regarding our services (with your consent where required)
• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our Terms of Service, including investigating potential violations
• Detect, prevent, or address fraud or security issues
• Protect against harm to the rights, property, or safety of NopAdvance, its users, or the public

Information Sharing

We may share aggregated, non-personally identifiable information to describe our services and usage patterns. We may disclose personal information under lawful government requests, to prevent fraud or cybercrime, to operate our systems, or to protect the rights, property, or personal safety of any person.

We may provide links to third-party websites as part of our services. NopAdvance is not responsible for the content or privacy practices of external websites.

We reserve the right to transfer information (including personal data) to a third party in the event of a sale, merger, liquidation, or transfer of all or substantially all assets of NopAdvance, provided the third party agrees to adhere to similar terms.

Payment Processing

Payments made on the Site are processed through our payment gateway providers (PayPal and/or Razorpay). You provide payment information directly to these providers, which operate secure servers to process, encrypt, and authorize payments. Information you supply to payment gateways is subject to their own privacy policies and terms.

Your Data Rights

If you are located in a jurisdiction covered by GDPR (European General Data Protection Regulation), CCPA (California Consumer Privacy Act), or similar data protection laws, you have the following rights:

• Access — Request access to the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete personal data
• Deletion — Request deletion of your personal data
• Objection — Object to our use and processing of your personal data
• Restriction — Request that we limit our use and processing of your personal data
• Portability — Request portability of your personal data in a machine-readable format

To exercise any of these rights, contact us at support@nopadvance.com. EU individuals also have the right to make a complaint to a government supervisory authority.

Children’s Privacy

The Site is not intended for or structured to attract children under the age of 16. We do not knowingly collect Personal Information from anyone under 16 years of age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

Security

The security of your Personal Information is important to us. We follow generally accepted industry standards to protect Personal Information both during transmission and once received. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

NopAdvance shall not be held responsible for any loss, damage, or misuse of information attributable to Force Majeure Events, including but not limited to: fire, flood, acts of God, civil commotion, strikes, riots, acts of government, power failure, sabotage, computer hacking, unauthorized access, system failure, virus attacks, or breach of security.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting on the website. If we make material changes, we will notify you on this page. If our business is acquired or merged with another company, your information may be transferred to the new owners.

Governing Law & Jurisdiction

The terms and conditions of this Policy shall be governed by Indian Laws. The courts in Surat, Gujarat, India shall have exclusive jurisdiction to resolve or adjudicate upon any disputes arising from this policy.